Questions & Answers

FLCLASS Online Transaction Portal

  • What is the FLCLASS Online Transaction Portal?

  • The FLCLASS Online Transaction Portal is a secure, Internet-based transaction system that allows registered FLCLASS Participants to self-manage their FLCLASS investments. The portal is available 24/7, 365 days a year

  • What functions can the FLCLASS Online Transaction Portal perform?

  • The FLCLASS Online Transaction Portal allows Participants to make contributions, withdrawals, and transfers between subaccounts as well as to other approved FLCLASS Participants. Users can pre-date important transactions, ensuring that they are handled reliably and avoiding unfortunate timing issues or cash access emergencies. The portal also allows for dual approval of transactions.

  • What about reporting features?

  • Reporting features available in the FLCLASS Online Transaction Portal include access to monthly statements, transaction confirmations, and details highlighting past, present, and future dated transactions

  • How does a new FLCLASS Participant receive login credentials?

  • All Participants will receive login credentials upon the establishment of their account via email. If you do not currently have your online credentials, please reach out to Client Services at (844) 220-7600 or email clientservices@flclass.com.

  • How quickly can I expect to receive login credentials?

  • In most cases, login credentials will be distributed on the same day as the request; otherwise, credentials will be available on the following business day.

  • How does an existing FLCLASS Participant change or update their login credentials?

  • Participants can change their passwords by visiting the FLCLASS Online Transaction Portal and following the instructions for resetting your password. Once logged in, Participants can also update their password by selecting My Account in the upper right-hand corner. Usernames cannot be changed. Should you run into difficulties, the Client Service team is happy to assist.

  • How do I update the phone number used for two-factor authentication via text message?

  • Once logged in, Participants can update their phone number by selecting My Account in the upper right-hand corner of the portal.

  • Can I share my online account with another person at my entity?

  • No; for your security, everyone will be required to have their own online user account that is tied to a unique email address. We do not allow multiple contacts to use the same email address.

  • When are wires sent from my account when I request a withdrawal?

  • Wires are sent every hour with the final distribution taking place shortly after the close of the fund at 3:00 p.m. ET; distribution times are subject to change as needed by the FLCLASS Administrator.

  • How are the FLCLASS monthly statements delivered?

  • To download your FLCLASS statements, please go to the Accounts Menu in the portal. From there, please navigate to the Documents Section. Statements are not emailed for the security of the FLCLASS Participants’ account information.

General Questions

  • How can an eligible entity Participate in FLCLASS?

  • Enrolling in FLCLASS is simple. Participants may join FLCLASS by one of two methods. After reading the Interlocal Cooperation Agreement and Information Statement, either approve an Authorizing Resolution or sign an Instrument of Adoption. Then complete the FLCLASS Registration Packet available in the Document Center.

  • What are the investment objectives of FLCLASS?

    1. Safety of Principal  
      • To minimize risk by managing portfolio investments to preserve principal and maintain a stable Net Asset Value (NAV).
      • To maintain the highest rating for FLCLASS from a nationally recognized statistical rating organization. 
    2. Liquidity of Funds 
      • To manage portfolio investments in a way that ensures that cash will be available as required to finance Participants’ operations.
    3. Investment Return 
      • To maximize current income to the degree consistent with legality, safety, and liquidity.
    4. Transparency
      • To provide transparency by allowing Participants to efficiently obtain portfolio and account information and offer dedicated client service support with an easy-to-use technology platform.
  • Who oversees FLCLASS?

  • FLCLASS is supervised by a Board of Trustees comprised of eligible Participants of the FLCLASS program. The Board of Trustees supervises FLCLASS and its affairs and acts as the liaison between the Participants, the Custodian, and the Program Administrator. The Board administers the affairs of FLCLASS and enters into contracts and agreements on behalf to the Program in order to effectuate the terms of the Interlocal Agreement. It also selects the Program Administrator, Investment Advisor, and the Custodian, subject to the terms of the Interlocal Agreement.

  • Who is eligible to use FLCLASS?

  • Participation in FLCLASS is available to all political subdivisions, instrumentalities of political subdivisions, and state agencies in the state of Florida including counties, cities, towns, villages, school districts, special districts, and other public entities.

  • Is FLCLASS rated?

  • FLCLASS is rated ‘AAAm’ by S&P Global Ratings Services, the highest rating assigned to principal stability government investment pools. This rating reflects the conservative nature of the pool’s investments as well as the excellent credit quality of the program. S&P Global Ratings monitors the pool on a weekly basis.

    A ‘AAAm’ rating by S&P Global Ratings is obtained after S&P evaluates a number of factors including credit quality, market price exposure, and management. Ratings are subject to change and do not remove credit risk.

  • What types of securities does FLCLASS invest in?

  • FLCLASS may only invest in a manner that is permitted pursuant to the laws of the state of Florida and Florida’s Investment of Local Government Surplus Funds Act, Florida Statutes, Chapter 218.415. Furthermore, investments are made in accordance with the program’s investment policy that is structured to achieve the highest attainable rating for local government pools from a nationally recognized statistical ratings organization.

  • What is the minimum requirement for investing in FLCLASS?

  • There is no minimum investment amount for FLCLASS.

  • What are the business hours at FLCLASS?

  • The FLCLASS offices are open Monday through Friday from 8:00 a.m. until 5:00 p.m. ET. Please consult the Client Services Page for FLCLASS office closures.

  • Does FLCLASS have a policy against providing a copy of the daily investment holdings report?

  • No, FLCLASS does not have a policy against providing a copy of the daily investment holdings. If a Participant requests a copy of the investment holdings report, we will provide a copy. The investment holdings report shows the investment positions for that day.

  • What transaction fees does FLCLASS charge?

  • FLCLASS does not charge any transaction fees to its Participants. However, your receiving bank may have wiring fees and/or incoming ACH fees, therefore we recommend checking with a representative at your bank to discuss the potential costs.

Managing My Account

  • What are the limits on the number of transactions?

  • FLCLASS does not limit the number of transactions Participants can do.

  • What are the daily cut-off times for transactions?

  • Transactions (withdrawals, contributions, transfers) conducted via the portal, telephone, or fax must be submitted by 3:00 p.m. ET for same-day processing.

  • How do I update my contact information and notification preferences?

  • Once logged in, Participants can update their contact information and notification preferences by selecting My Account in the upper right-hand corner of the portal. From there, changes can be made under the Contacts section at the bottom of the page.

  • For a next-day ACH, what is the cut-off time?

  • Next-day ACH requests must be received by 3:00 p.m. ET (24 hours in advance).

  • What is the difference between a wire and an ACH?

  • Wires are funds transferred via the Federal Reserve Wire System and can be processed and received by your beneficiary bank on the same day if the transaction is requested prior to the 3:00 p.m. ET cut-off. ACHs (Automated Clearing House) are processed overnight and are generally available to the beneficiary bank one business day after the transaction request has been made.

  • What are the fees associated with wires/ACHs?

  • FLCLASS does not charge any banking fees to its Participants. However, your receiving bank may have wiring fees and/or incoming ACH fees, therefore we recommend always checking with a representative at your bank to discuss the potential costs.

  • Are the banking instructions different for a Wire or an ACH?

  • Many banking institutions have separate ABA/Routing Numbers depending on whether the transactions are being processed via Wire or ACH. Please contact your local banking representative to ensure that you are providing FLCLASS Client Services with the appropriate account information. The instructions to send money into FLCLASS can be found in MYACCESS.

  • What are the limits on the number of transactions?

  • FLCLASS does not limit the number of transactions Participants can do.

  • Does FLCLASS limit the number of subaccounts a Participant can have?

  • FLCLASS does not limit the number of subaccounts Participants can have.

  • How do I amend those individuals who receive account correspondence such as monthly statements or transaction confirmations?

  • These changes can be made in writing to clientservices@flclass.com.

  • How do I add or remove bank instructions on my FLCLASS account?

  • Please visit the FAQs in the Help Section of the FLCLASS Online Transaction Portal to download and fill out the Bank Amendment Form. Many banking institutions have separate ABA/routing numbers depending on whether the transactions are being processed via wire or ACH. Please contact your local banking representative to ensure that you are providing FLCLASS Client Services with the appropriate account information.

  • When are the FLCLASS monthly statements delivered?

  • FLCLASS monthly statements are available in the reporting section of MYACCESS on the first business day of the month.

  • How do I update individuals who have access to my FLCLASS account?

  • Please visit the FAQs in the Help Section of the FLCLASS Online Transaction Portal to download and fill out the Signatory Amendment Form. For more information on the levels of access for individuals on your account, please refer to the chart below.